Legal & Policies Centre
Our Commitment to Trust, Transparency, and Accountability
Why This Matters
Governance You Can Verify, Not Just Trust
Why Governance Matters
Strong governance keeps every donation, programme, and decision accountable to the children and families we serve.
Ethical Operations
We hold ourselves to clear standards of integrity across fundraising, programming, procurement, and partnerships.
Privacy & Legal Compliance
We handle personal data responsibly and stay current with applicable data protection and nonprofit regulation.
Policy Library
Every Policy, One Place
Privacy Policy
How we collect, use, store, share, and protect your personal information.
Terms & Conditions
The terms governing your access to and use of our website and services.
Cookie Policy
What cookies we use, why we use them, and the choices available to you.
Accessibility Statement
Our commitment to digital accessibility and inclusive design.
Child Protection Policy
Our standards for protecting children from abuse, neglect, exploitation, and harm.
Safeguarding Policy
Protecting children, vulnerable adults, volunteers, and staff from harm.
Anti-Fraud Policy
Preventing, detecting, reporting, and investigating fraud and financial misconduct.
Whistleblowing Policy
A safe, confidential framework for reporting wrongdoing without fear of retaliation.
Procurement Policy
How we acquire goods, works, and services fairly, transparently, and cost-effectively.
Governance Principles
The Values Behind Every Policy
Compliance Framework
Where Our Standards Apply
Data Protection
Personal information is collected, used, and secured in line with our Privacy Policy.
Learn MoreChild Safeguarding
Zero-tolerance safeguarding standards apply to every programme and interaction with a child.
Learn MoreEthical Fundraising
Fundraising is conducted honestly, respectfully, and without misleading donors.
Learn MoreFinancial Accountability
Budgeting, approvals, and reporting keep every donation tracked and accountable.
Learn MoreRisk Management
Operational, financial, and reputational risks are identified and mitigated proactively.
Learn MoreCorporate Governance
A clear separation between the Board of Trustees and executive management.
Learn MoreVolunteer Standards
Volunteers agree to our code of conduct, safeguarding standards, and confidentiality expectations.
Learn MoreReporting & Ethics
Speak Up, Safely and Confidentially
What You Can Report
- Safeguarding or child protection concerns
- Suspected fraud or financial misconduct
- Complaints about our services or conduct
- General feedback on our programmes
- Any ethical concern about how we operate
Every report is handled confidentially and investigated in accordance with our Safeguarding and Whistleblowing policies.
Legal Resources
Documents & References
Annual Reports
Yearly summary of programmes, finances, and impact.
Publishing soon
Compliance Reports
Independent review of financial and governance compliance.
Publishing soon
Frequently Asked Questions
Legal & Policy Questions, Answered
We collect only what's necessary to deliver our programmes and services, secure it with administrative, technical, and physical safeguards, and never sell personal data. See our Privacy Policy for full details.
Contact us directly and mark your message as urgent. Reports can also go to a designated safeguarding lead or the Board of Trustees. See our Safeguarding Policy for our full reporting process.
Contact us with your request. Depending on applicable law, you may access, correct, restrict, or request deletion of your personal information.
Suspected fraud can be reported confidentially to our team — see our Anti-Fraud Policy and Whistleblowing Policy for how reports are handled.
We review policies periodically to reflect changes in legislation, organisational developments, and best practice. Each policy page shows its version and last-updated date.
Yes — every policy page has a print/download option and a shareable link in its sidebar.
Use the Contact Compliance Team section below, or reach out through our general Contact page.
Contact Compliance Team
We’re Here to Answer Legal Questions
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Trust Is Built Through Transparency
We are committed to protecting every child, respecting every supporter, and operating with the highest standards of integrity, accountability, and ethical governance.